Why this matters
For individuals and whānau, the portal removes uncertainty and friction by replacing paper forms, phone calls, and repeated explanations with a single, trusted place to start and stay connected.
For services, it creates a reliable digital entry point that improves engagement, supports consent and privacy expectations, reduces administrative overhead, and enables smoother handoff into operational workflows.
Built with privacy, secure access, and inclusive design principles at its core, the portal supports safe, dignified, and accessible engagement across different communities and contexts.
Products overview
Features
Create your own account
One personal space to see your requests, forms, and updates from services—all in one place.
Request support online
Ask for support online, at your own pace—start the form, save your progress, and come back when you're ready.
Complete and review forms online
Fill in required forms online and easily refer back to what you've already submitted.
Give consent digitally
Review and confirm consent and privacy information clearly and securely.
View and manage your requests
See current and past requests, so you know what's been sent and what's happening next.