New Zealand ePrescription Service
(NZePS)

The NZePS provides a secure messaging channel for exchanging prescription information electronically.

Our NZ ePrescription Service streamlines the prescription process, allowing prescribers to generate prescriptions, transmit them to the NZePS health information exchange broker, and have them electronically downloaded at a community pharmacy.

Prescribers have the flexibility to include reasons for prescribing and other relevant comments, which are seamlessly transmitted alongside the prescription information to the pharmacy. Additionally, prescribers can opt to receive notifications if a patient's medication remains undispensed, while pharmacists can provide dispensing feedback directly to the prescriber.

Whānau Tahi manage this service on behalf of Ministry of Health.

  • Over time, NZePS prescribing will improve patient safety and quality of care through:

    • reduced risk of transcribing errors during dispensing

    • better communication between the prescriber and pharmacist, which will help reduce oral miscommunication and decrease the need for phone calls between them

    • ability to evaluate and address patient medicines adherence issues. With NZePS, the prescriber can choose to be notified when a patient’s medication has not been dispensed, which can help determine whether or not a patient’s treatment plan is working

    • improving the quality of patient medication history information, as the patient clinical record can be updated when medicines are dispensed.