Diagram showing two people connected to a central medical cross icon, indicating a healthcare or support network.

Socrates

The Socrates system is a national system for managing the provision of Disability Support Services.

An elderly woman in a wheelchair and an elderly man sitting on a bench look out over a body of water, with shadows cast by the fence and benches in the foreground.

The National Needs Assessment and Service Coordination Information (SOCRATES) is used by Ministry-funded Needs Assessment and Service Coordination (NASC) agencies to record information about clients who are eligible for Disability Support Services (DSS).

  • Socrates supports the service needs of people with disabilities with:

    • Effortless Data Capture: With Socrates, capturing disability type becomes seamless, thanks to our standardised data structures and values.

    • Comprehensive Service Catalogue: Access a centralised catalogue of available services, ensuring that individuals with disabilities can easily find the support they need.

    • Streamlined Workflow Management: Socrates simplifies task management with common data entry and workflow tools, empowering NASC operations to efficiently allocate work and monitor progress.

    • Insightful Reporting: Gain valuable insights with Socrates' robust reporting capabilities. From financial management to operational efficiency, Socrates provides the foundation for informed decision-making and improved statistics on disability support services.

    • Efficient Payment Processing: Socrates collates and transmits service authorisation information to both service providers and the Ministry of Health, facilitating efficient payment processing like never before.