Meri Kirihimete ki a kōutou me ō whānau

Tēnā koutou,

Over the Christmas and New Years break, Whānau Tahi’s service desk support team is in place as usual for Level 3 and Level 4 support.

Most of our team are on leave from 5pm Friday, 19th December 2025 to 8am Monday 12th January 2026. During this time, we will have product specialists available for Level 2 support. In preparation Whānau Tahi will not be making any changes and/or upgrades to customer production environments from Monday 8th December 2025 to Friday 9th January 2026.

As we bid farewell to this remarkable year, we want to express our deepest gratitude for your continued support. The past year has been filled with collaboration, growth, and shared success.

As we eagerly step into the new year, we look forward to another year of working hand in hand with you. Your trust and partnership have been instrumental in our journey, and we are excited about the opportunities that lie ahead.

The team at Whānau Tahi wishes all our valued customers a Merry Christmas and a Happy New Year, we look forward to navigating to more amazing outcomes in 2026!

Ngā manaakitanga,
The team at Whānau Tahi