A healthcare worker measuring a woman's blood pressure with an automatic blood pressure cuff, with another person in the background also using medical equipment.

Whānau Tahi Navigator

Connect Health, Social, and Community Services with One Shared Care Plan.

Empower Your Organisations Across Aotearoa and Australia

A comprehensive care coordination platform designed to enhance well-being, streamline services, and strengthen support networks for communities in New Zealand, Australia and beyond.

Whether you’re a health service in Victoria, a social care provider in regional NSW, or a community-led organisation in Aotearoa, our platform helps you deliver more connected, outcomes-focused care.

Our Core Capabilities

Icon of a padlock with an unlocked shackle, symbolizing unlocked or open security.

Innovative PaaS & SaaS Solutions.

Built on Microsoft Azure and designed for flexibility, our platform leverages Microsoft Dynamics 365 and the Power Platform to deliver secure, scalable solutions across both New Zealand and Australian service environments.

Checklist with two checkmarks and two blank lines.

Compliance and Standards

Using industry-based standards we ensure our customers can meet their compliance obligations for Australian and New Zealand standards health and social service delivery (e.g. health data sharing standards, HL7 & FHIR). 

Icon of a blue medal ribbon with a circular top and a ribbon tail.

Outcomes-Based Consulting  

With over a decade of experience in co-design and digital transformation, we work with teams across Aotearoa and Australia to develop outcome frameworks that are measurable, meaningful, and tailored to local needs.

Graphic of a pie chart with a magnifying glass highlighting a segment.

Efficiency and Data Capture.

Our products and services reduce admin time and improve data capture, giving frontline workers more time to focus on whānau, clients, and patients — whether you're operating in urban Melbourne or rural Tairāwhiti.

A laptop displaying a flowchart or organizational chart on a screen, and a smartphone with an app titled 'Whānau Tah,' showing options for navigation and shortcuts. The laptop shows a digital interface with nodes and connecting lines, and the phone displays welcome text and shortcut icons.

Whānau Tahi Navigator is a leading care coordination platform that helps organizations streamline health, social, and community services.

Originally developed in New Zealand, our platform is designed to improve outcomes for families, individuals, and communities globally by providing a holistic, person-centred approach to care.

Additional Enhancements

Icon representing social media engagement, including a smartphone with a heart icon, a large heart, and a group of people connected in a cycle.

Measurable Social Impact

Measure the social impact of outcomes with our Social Return on Investment tool when you use Navigator

Icon of two stylized human figures, representing people or a community.

Dynamic Assessments

Use interactive, reusable forms when performing assessments, for easy and structured information capture.

Line graph and bar chart with magnifying glass representing data analysis and growth

Mobile App

Access Navigators features from your pocket using our mobile app - Wakahuia - for easy, on-the-go patient records.

Dynamic Assessment

An interactive, reusable assessment form that allows for easy, structured information capture when interacting with families. Dynamic Assessments can be tailored to your client’s needs while meeting the requirements of your funders — all fully managed by your team.

Social Return on Investment

A globally recognised method of measuring, managing, and accounting for the social impact of programme outcomes. Navigator holds a Social Value International accreditation for its implementation of their SROI model.

Why Choose Whānau Tahi Navigator?

Originally developed in New Zealand, our platform is designed to improve outcomes for families, individuals, and communities globally by providing a holistic, person-centered approach to care.

  • While rooted in New Zealand, our platform’s flexible design adapts to communities worldwide, fostering better health and social outcomes. 

  • Whether you’re a small organisation or a large health network, Whānau Tahi Navigator grows with your needs. 

  • Join healthcare providers, government agencies, and non-profits already transforming care with our solution. 

Proven. Trusted. Recognised.

Our commitment to innovation and impact has been acknowledged by global leaders in technology and social value. These accreditations reflect the strength, reliability, and integrity of our platform—and our dedication to empowering communities through meaningful, measurable outcomes.

Accreditation

Microsoft Worldwide Partner of the Year (Public Sector – Health, Runner-Up) in 2016

Microsoft Worldwide Partner of the Year (Public Sector – Health, Runner-Up) in 2016

Microsoft Solutions Partner logo with four colored squares and text.

Microsoft Solutions Partner (since 2017)

Logo with the words 'Social Value International' where 'Value' has a yellow 'V' and a yellow line underneath.

Social Value International Software Accreditation (2019)

Certification badge for ISO 27001 in information security management

ISO 27001:2024 Certified

Our Reach at a Glance

Supporting whānau-centred care across Aotearoa, Australia, and beyond.

Icon of a globe with a checkmark badge, indicating over 100 countries covered or supported.
Illustration of two blue pills with the text '100,000+' below, indicating medication or supplement usage.

100,000+ Patients

Real people connected through shared care plans and coordinated support.

100+ Active Entities

90 community-based providers, 7 government organisations, and 3 international partners.

Simple graphic of a briefcase above the text '5 Million'
Icon of three people with a label indicating a 12.5 million person target or count.
An icon of a document with a check mark, accompanied by the text 'Globally Recognised'

5 Million MDR Queries Handled Per Year

Enabling timely access to critical patient information across services.

12.5 Million ePrescriptions Annually

Powering 93% of all prescriptions across Aotearoa.

Globally Recognised

ISO27001 Certified & Social Value International Accredited (1 of only 4 worldwide).